FAQ

DialCap visually confirms your last and next dose at a glance. Its built-in tracking system simplifies your care routine without adding additional tasks.

Three quick & easy steps:

1 - OPEN - push down & turn counter-clockwise - take your dose

2 - CLOSE - lightly push down clockwise and click into lock mode

Note: some find it easier to lock by placing their thumb over the arrow-shaped digit window to hold it in place while turning into lock mode

3 - SET YOUR NEXT DOSE - turn the outer cap clockwise to your next dose.

For more information on how to open and close DialCap, see the DialCap demo videos on our website.

Yes. DialCap passed certification testing with flying colors for children and seniors.

Designed for both child safety and senior ease of use, DialCap's ARTHRITIS FRIENDLY ergonomic design opens easily with a FLAT PALM for those with sensitive hands. See the DialCap demo videos on our website.

DialCap's triangular shape fits comfortably in the palm of your hand. With your FLAT PALM - PUSH DOWN & TURN TO OPEN.

See the DialCap demo videos on our website.

Yes. Each DialCap is sold with vials which you can ask your pharmacist to fill and label. Or transfer your prescription or supplements to the DialCap vial.

See the note on labels.

DialCap currently fit's 13dram and 16dram Friendly & Safe vials by Berry. We will be adding the larger 3 month supply vial to our line soon.

Each DialCap is sold with labels you can write on and apply.

However for added safety, we recommend asking your pharmacist to label your vial for you or print an extra label. Alternatively, most prescription labels easily peel off and restick.

We ship to the entire U.S., Canada and Mexico. Shipping costs will apply outside the U.S. We run discounts and promotions all year, so stay tuned for exclusive offers.

It depends on where you are. Orders shipping within the U.S. can take anywhere from 5-7 days. Orders outside the U.S. could take 7-16 days. Delivery details will be provided in your confirmation email.

Log into your account on the website and check the “My Orders” section.

Yes. Returns are accepted within 30 days of purchase with a full refund if the product is in its original condition.

Contact us if you have more questions or comments. We're happy to hear from you.